What happens first?
Once you call or email us with an enquiry about a home extension, one of our experienced Design Consultants will make an appointment to meet you at your home to discuss your project. At this meeting, our Design Consultant will measure your home and return to our office to prepare professional concept drawings showing your existing home and the extension. This is a free, no obligation service to all of Supa Group customers.
Do we need our own drawings?
No. Supa Group will design the extension as part of our full service to all of our clients. With our state of the art 3D technology plus the vast experience of our Design Consultants and qualified draftspeople, we will design your home extension to your specific, individual needs and taste.
Does Supa Group charge for concept drawings?
All of Supa Group’s clients enjoy the provision of concept drawings without any charge. After one of our Design Consultants has been out to measure your home and discuss your requirements, concept drawings will be prepared at our office by one of our professional drafts people. Our state of the art technology and architectural programmes will enable you view the images in 3D. You will be able to see how your home will look with the extension from the outside as well as inside. Our drafts people can draw furniture into the extension so that you can see how it fits. You can also move doors, window etc during this meeting to make sure that your extension is just exactly how you want it. All of this service is provided at no charge and no obligation. You will not incur any costs at all until you are happy with the concept drawing and the price and you wish to proceed with the project.
How long does a project take on average?
Every single extension carried out by Supa Group is specifically tailored to the needs of each individual client. This makes averages hard to work out. But on the whole, our projects are completed within 6 to 8 months- some are quicker than this and we recently completed one particular job within 10 weeks. Others projects may take longer depending on their size and complexity. In every case, we will give you a fixed date for completion and we pride ourselves on completing our projects within these dates.
Does it cost more for an upper floor extension than a single storey extension?
In every case, the cost depends on the condition of your existing home and the type of extension you want to carry out. The best way to answer this question is to have a talk to one of our Design Consultants who are experts at advising you on how to design the extension you want to make sure that it fits within your budget.
We already have plans and permits. Can we get a quote?
Yes. We can help with a quote. We recommend that you make an enquiry with our office either by completing an enquiry form online or by calling our office. Your project will be assigned to one of our expert Design Consultants who will take a brief from you, have a look at your plans and proceed to get a quote organised for you.
Does Supa Group build al fresco area and decks?
Many of our clients seek to include an outdoor entertaining area as part of their renovation project. You can find examples of al fresco and decking areas in our gallery.
Does Supa Group handle everything?
We have a large, experienced team at our office who will look after all aspects of your project from the very beginning right through to the conclusion and obtaining the Certificate of Final Inspection from the Building Surveyor. This includes preparing your design; carrying out all preliminary works to get your project to site including engineering, soil reports and energy assessments; obtaining a building permit; carrying out all aspects of the construction; as well as obtaining all relevant approvals including a certificate of final inspection. Supa Group have a great team in the office as well as long-term and highly regarded relationships with external service providers to ensure that you are fully looked after during the entire period of your dealings with the company.
Can we do some of the work ourselves?
This is entirely up to you. A number of our clients will chose to engage their own contractors for a certain aspects of the job ie an electrician or a plumber and we will happily work in conjunction with our client’s trades as long as all relevant Occupational Health and Safety requirements are met by the clients and their trades in those circumstances.
Will we have to move out?
Most of our clients chose to live in their homes during the entire construction process. A few chose to move out for a short period and a very small number will move out for the duration of the project. When clients chose to remain in the home, our Building Department will work closely with them to schedule the building works to ensure access to bathrooms etc at all relevant times. You will also be inducted to our Occupational Health and Safety requirements to ensure your safety on site during the construction process.
What areas do you build in?
We have clients out along the Mornington Peninsula as well as over to the outer Northern suburbs in Gisborne. Our Design Consultants will come to visit you wherever you are based and we have building staff located throughout the Melbourne area to cover projects in your location.
Who will look after the construction of our extension?
Supa Group has a dedicated Building Department with fully qualified building staff. A specific Building Supervisor will be assigned to your project and he will see your project through on a day-to-day basis from pre-commencement right through to completion. The Building Supervisor will work in conjunction with our senior Managers will also regularly check the progress of your extension to ensure that the quality that all our clients expect is achieved and that the project is completed on time.
“The quality of tradesmen Supa Group employ are very good. Our original home was built by a volume builder and doesn't compare to the workmanship displayed by Supa Groups tradesmen.”Steve and Anna of Pascoe Vale South
“The works commenced in November and as promised the second storey was at lock up well before Christmas.”John and Grazie of Box Hill North
“Our previous experience of builders has not been great, however we immediately experience a far more professional, friendly and reliable approach.”David and Kathryn of Wantirna
“A big Thank You for a smooth project throughout all its stages, which did not interfere with our busy household of seven.”Naso and Eva of Bulleen
“Thank you for working with us over the last year to make our dream of renovating our much loved home a reality.”Mark and Catherine of Hampton
“Wez and I were very touched by the kind thoughts and flowers we received for our family loss, we warmly thank you so very much...and this is Supa Group!!!”Wez and Pina of Rowville
“You get results that make you smile every time you come home and open the front door. You get a home that brings you joy.”Steve and Jenny of Watsonia
“The Design process was like no other we have experienced. We were excited from day one and we are still smiling from ear to ear.”Kleanthis and Emma of Oakleigh East
“Our building supervisor Braidon Marshall was absolutely fantastic. He was friendly, approachable and accessible when we had a few issues out of hours. We sprung a leak on one rather rainy night, and he came to the rescue after his birthday dinner no less!”Danny and Melissa of Coburg
“The pleasant demeanor, accommodation of questions and assistance through the process has provide us with a feeling of a priority client. ”Peter and Louise of Alphington
“What was really impressive was that the building works were completed in an incredible 6 weeks!!!!”Chris and Michelle of Camberwell
“I highly recommend anyone to consider Supa Group for an extension on their home. I am absolutely delighted we chose Supa Group to make our dreams come true!”Tony and Claire
“We are very happy in our new home and we would like to thank all the staff at supagroup.”Dale and Cristina, Port Melbourne
“Supa Group has done a great job capturing our vision with the original ideas and plans we had in mind and the result is better than we would have expected.”Con and Daniella, East Keilor
“From initial plans right through to the end Supagroup have been polite, professional and super efficient and well organised. Thanks to everyone at Supagroup for helping realise my dreams.”Claudia, West Footscray
“We have no hesitation in recommending Supa Group and we have already started in our Church community, neighbourhood and Tin's work place.”David and Tina, Gladstone Park
“We would not hesitate to recommend Supa Group to any family or friends who may consider a house extension.”George & Elizabeth, Maidstone
“The end result has exceeded my expectations. Not only is the end result stunning but also the manner in which it was achieved was exemplary. I would have no hesitation in recommending Supa Group to others considering extending their homes.. ”Jane, Blackburn
“...we were looking for a no fuss solution, which would require as little input from us as possible. We certainly found that with the Supa Group. We found you professional and timely right throughout the building phase.”Peter and Rose, Taylors Lakes
“My family and I would like to thank you for your excellent quality of work done on our second level extension. It's been an exciting six months watching our house turn into the home we were hoping for.”Tom and Vicky, Mill Park
“We have found the whole experience of a new extension something interesting and exciting and are delighted to recommend Supagroup to our friends and neighbours.”Tim and Kathy, Beaconsfield
“Every day we look around and are amazed at what has been achieved. ...our journey with Supa Group has been amazing to say the least. ”Damian and Anthea
“We would not hesitate in recommending Supa Group to others that are thinking of renovating or extending.”Maria and Vince